Ken Bayer (Houston,TX)

Just a note to say that we did our first transfer and everything went well!
It's so exciting to see the new computer restart and then magically power up with your old familiar desktop and everything from the old computer in place!

There were 2 concerns that are kinda insignificant in the grand scheme of things, but I thought I'd let you know just in case it wasn't an error on our end or it may help you --

1. Even though we hooked up the two computers with Ethernet for the transfer, it kept "prompting" us to hook up with Ethernet or there would be a possibility that the transfer may not be successful. We then restarted a few more times, and after getting the same prompt, we just simply turned off wireless service. Only then did it finally initiate without the prompt... and again, all went well. Total time, about 3-4 hours.
   
   
2. None of Outlook transferred, and it asked us to reinstall Photoshop. Again, it could just be something we aren't seeing on our end. Either way, we can figure that one out.

The computer above was Vista to Vista.
The next 2 will be another Vista to Vista, and then a Vista to Windows 7.

I'm so glad we found your service -- especially when my computer friends and IT gurus say that "you can only transfer pics and docs -- not programs..." I've gone back and let them know about you and they were VERY appreciative!

You guys are awesome, awesome, awesome!
Ken